Refund policy
At Happy Mail Adventures, each monthly adventure is thoughtfully created and prepared just for you. Because our products include personalized and printed materials, all sales are final.
Returns
We do not accept returns or exchanges on subscription boxes or individual mail kits.
Refunds
Refunds are not available once an order has been processed or shipped.
If your order arrives damaged, is missing items, or you receive the wrong package, please contact us within 14 days of delivery at hello@happymailadventures.com. We'll gladly work with you to make it right.
Subscription Cancellations
You may cancel your subscription at any time.
To avoid being charged for the next month's adventure, cancellations must be made before your next billing date. Once a monthly order has been processed, that month's package cannot be canceled or refunded.
Lost Packages
If your package appears to be lost in transit, please contact us within 14 days of the expected delivery date. We'll work with the shipping carrier to determine the best resolution.
Contact Us
If you have any questions about your order, we're happy to help.
Happy Mail Adventures
hello@happymailadventures.com